It's all about staying connected to both content and people. This mobile workforce that's out there really depends on and earns their living from staying connected to people. And so voice is still very important and will always be an important element in mobility. But now data is starting to come along, and having access on a handheld device to that same information that's on the desktop that corporations have spent hundreds of millions of dollars investing in is incredibly powerful.

Not only do you make your employees more productive, but you also leverage the investment that you've already made with a relatively small incremental investment. You could really leverage the power of your corporate enterprise and put that information into the hands of the people who need it the most.

DG: Do you envision that applications on Palm handheld computers will integrate with some of the back-end functionality of your network, such as being able to browse voicemail using the Palm OS interface?

JH: Yeah. I think there are a lot of possibilities. I think we, as people in technology, as well as we "marketers" looking at the marketplace tend to see a pretty broad range of possibilities. I think that all has to be tied in with what's practical and what can be delivered in a seamless fashion, and, most importantly, in a really easy-to-use fashion for the customer.

So, I think we look at email as the first rational, and the broadest, opportunity. Ultimately, we'd like to see the ability to extend your Lotus Notes or Microsoft Exchange, for example, through a platform that we've deployed nationwide that we call the Voice-Command Platform. This will give our users the capability, down the road, to be able to convert that text to speech and the speech to text.

So, clearly there are opportunities where you'll be able to either view your email information or your contact information and schedule, or you can have that read to you, over the phone, via the Voice-Command Platform. So, I think you'll see both capabilities in the market, and I think, depending on the environment and the application, both make sense.

DG: What made you select Palm for this relationship?

JH: The power of the Palm brand and the presence that Palm has in the marketplace is undeniably dominant. And, Palm has done a fantastic job of creating a very user-friendly interface. So, we're excited about the relationship with Palm because of their position in the market, their knowledge and expertise in handheld computing, and the power that really multiplies as you mirror that expertise with the 100% all digital network that Sprint PCS has deployed and the knowledge that we have in the marketplace about wireless data services. So, you're really almost getting "one plus one equals three" out of that marriage.