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2001: a mobile odyssey (continued)
Palm also took the opportunity in June to talk about how Palm OS solutions have been used to speed growth, streamline operations, and save time and money for mobile field service professionals. They issued a release discussing how an aircraft maintenance company in Seattle, an animal control department in Lincoln, Nebraska, and a residential pool services company in Austin, Texas have put Palm handheld computer solutions to work in order to improve the efficiencies of remote field operations.
June's issue of PalmPower's Enterprise Edition ran a fascinating aritcle by Jeremy S. Kossen discussing how mobile technology has begun to enter the e-learning market. In the article, he demonstrated how mobile devices have the power to make e-learning even more widely available and accessible. Also in that issue, Editor-in-Chief David Gewirtz had the opportunity to sit down with Howard Beader, SAP's Director of Mobile Business, for an exclusive PalmPower Interview. You can find the June issue at http://www.palmpowerenterprise.com/tocs/issue200106.html.
July 2001 In July Palm announced that the Department of the Navy, Space and Naval Warfare (SPAWAR) Systems Center in Charleston, South Carolina, issued a Basic Agreement to Palm for Palm.Net wireless service, which powers the Palm VII series handheld computers. This was the first such purchasing agreement for Palm.Net wireless connectivity for government agency customers.
Under the terms of the agreement, SPAWAR ordered service from Palm, Inc. upon request of government agencies requiring such service. SPAWAR can issue Communications Service Authorizations (CSAs) to Palm for telecommunications service and equipment. Each CSA issued under the agreement will provide Palm with the information necessary to process the order. The agreement demonstrates Palm's willingness to commit to the federal government, offering all agencies the ability to purchase Palm.Net service through a federal contract vehicle.
Appropriately, the July issue of PalmPower's Enterprise Edition put the focus on Palm handhelds in government. All manner of government agencies are adopting Palm handhelds to improve the efficiency of their staffs. Megan Obrist shared in more detail the story of how animal control officers in Lincoln, Nebraska are using wireless Palm VIIx handheld computers, Kodak PalmPix digital cameras, and a Web-based, back-end server to more effectively respond to the city's animal control needs. We also ran an article on the E-Gov 2001 conference in Washington, DC where attendees learned how mobile technology is infiltrating this enterprise space.
July's issue also featured an interesting aritcle on coolets. Coolets are snippets of information that can be effortlessly synchronized to your Palm handheld through a click of the mouse. In this article, Shawn Googins and Charles Boxill showed you how, with a little slick coding, you can turn coolets into a powerful enterprise tool that can quickly and efficiently distribute information to the Palm handhelds of your sales force, field support, in-house staff, or even your customers. The July issue can be found at http://www.palmpowerenterprise.com/tocs/issue200107.html.
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